FAQ

Fall is a long piece of fabric sewn along the inside edge of a saree, giving it weight and ensuring the saree drapes better.

Yes, the fall will be sewn along the entire length of the saree, ensuring a clean and elegant drape.

We use high-quality cotton fabric for the fall, which blends seamlessly with the saree.

Falls are sewn by our skilled tailors, ensuring they are secure and give the saree the perfect weight.

Yes, you can request customization of the saree without a fall, based on your preference.

You can register by visiting the Log In section. Enter your mobile number and email ID; a verification link will be sent to your email ID. Click on it to authenticate your account. You can also log in with your Facebook or Google account.

By registering, you can view and track your orders any time by logging into your account. Registered members also enjoy exclusive previews and updates by subscribing to our newsletter.

No, we currently do not offer any rewards or loyalty program.

Click on the ‘Forgot Password’ option available on the Log In page. A link to set a new password will be sent to your registered email ID.

Yes. You can edit your personal information in the ‘My Account’ section by logging in.

No, you don’t have to register. You can visit as a guest and make a purchase from our website.

Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensures a secure shopping transaction for you. Rest assured, your data will remain secure with us.

You can opt out of our services by clicking the ‘Unsubscribe’ option in the ‘My Account’ section.

Our Customer Care Team is happy to help. Call or WhatsApp us on +91 99993 13366 between 9:30 am – 6:00 pm IST (Monday to Saturday), except on national holidays, or email us at care@anitadongre.com.

Our Customer Care Team will get in touch with you within 24 hours to help resolve your query.

No, there’s no limit. Shop your heart out!

You can start tracking your order as soon as it has been shipped out. An email with tracking details will be sent to you. You can also log in to our website and visit the 'My Account' section to know your order status.

To help you find the perfect fit, every product display page on our website has a ‘Size Chart’ section for your reference.

Yes, for Bridal, Occasion wear, and Menswear. Our stylist will get in touch with you soon after you fill in the Made-to-Order form. For Grassroot, we assist with minor alterations if the style permits.

You can cancel your order before it has been shipped. Contact our Customer Care Team at the earliest for assistance.

If your order is damaged or tampered with, refuse to accept it and return it to the courier personnel with the original packaging intact. Please report the incident to our Customer Care Team immediately.

If the product you received is not what you ordered, please contact our Customer Care Team within 24 hours of delivery. They will arrange for a reverse pick-up and ensure the correct order is delivered to you at the earliest.

If a product is out of stock after your order is confirmed, we will initiate order cancellation and refund the amount.

We deliver within 4-5 business days.

If the wrong order has been delivered to you, please contact our Customer Care within 24 hours of receiving the delivery.